happypaper HappyPaper
asugar.app / Apps / HappyPaper / Support

HappyPaper Support

happypaper@asugar.app

Check the FAQ first

Most questions are answered on the FAQ page.

Email support

Write to happypaper@asugar.app. Include:

App:      HappyPaper x.y.z (Settings → ABOUT)
Device:   iPhone model
OS:       iOS x.y
Steps:    1. …  2. …  3. …
Expected: …
Actual:   …

A screenshot of Settings → ABOUT helps — it shows version, build, and bundle identifier in one tap.

Common topics that don’t need email

  • Resetting local data — Settings → Restore Defaults. This wipes the on-device store and rebuilds an empty SwiftData container.
  • Stopping iCloud sync — System Settings → Apple ID → iCloud → Apps Using iCloud → toggle HappyPaper off.
  • Re-enabling the print reminder — System Settings → HappyPaper → Notifications → Allow Notifications.
  • OCR misreads — try a flatter, brighter shot. The tick column needs to be visible end-to-end; shadows across the boxes are the usual culprit.

Open a public issue

For reproducible bugs you are willing to discuss in public, open an issue at the GitHub tracker (link will be filled in once the support page is live).